Responsibilities

• Deliver quality customer service in response to customer enquiries and needs to build and maintain good relationships
• Proactively identify the needs of potential customers and offer appropriate financial services and products, such as bank account opening, mortgage loan and personal loan, as well as make referrals of insurance and investment businesses.
• Participate in various promotional campaigns and events to acquire new business, increase penetration and strength customer loyalty.
• Maintain awareness compliance requirements and adhere to relevant policies and guidelines of the Bank and regulatory bodies

Requirements

• University degree or equivalent. With qualifications in IIQE & HKSI a plus
• Minimum 1 year of working experience in banking industry
• Proactive, strong service orientation, customer-focused and pleasant
• Good communication and interpersonal skills
• Proficiency in both English and Chinese, Fluency in Putonghua a definite advantage

We offer successful candidates an attractive remuneration package. For Candidates who are willing to take up the challenge and build a bright career with us, please send a resume with a cover letter by e-mail at hrp@cmbwinglungbank.com.