What is the Logon ID of NET Banking?
  1. New Customers:

Default Logon ID is the 11 numbers of your ATM card.

If you set the logon ID at our branch or NET Banking Services before, your logon ID should be a set of characters comprising from 8 to 12 letters and/or numbers

  2. Existing Customer:

Logon ID should be a set of characters comprising from 8 to 12 letters and/or numbers.

For any enquiries on Logon ID of NET Banking Services, please contact our Customer Services Hotline.

Hong Kong (852) 230 95555
Mainland China (86) 4008 822388

     
  How to change the Logon ID of NET Banking?

After logging in to NET Banking Services, choose “My Settings” –“Change Logon ID”.

The above screen captures are for demonstration purposes and reference only.