Overview

CMB Wing Lung Bank Limited is one of the participating Banks of the FCAS programme which was initiated by the Hong Kong Monetary Authority (HKMA), in collaboration with Hong Kong Applied Science and Technology Research Institute (ASTRI), Cyberport and the Hong Kong Science and Technology Parks Corporation (HKSTP). The programme nurtures fintech talent to meet the growing demands in Hong Kong.

Internship Duration :

12 months

Involved in project(s) :

Mobile App with Mobile Banking / Personal NET Banking / ATM and VTM (Video Teller Machine) / Digital Marketing / Data Analysis / UXUI Design / Management Information System (MIS) / Robotic Process Automation (RPA)

Opportunities:

1）Product Development (Digital Banking Department)

Job Duties:

•  Assist in product design and defining good customer experience;
•  Creative mind-set to apply new technology like AI to banking services;
•  Propose and develop e-channel service / product with innovative technology, especially in mobile channel;
•  Assist to manage end-to-end project cycle and in compliance with regulatory requirement;
•  Conduct market research and provide recommendation;
•  Communicate with relevant internal department(s) to collect specific business requirement;
• Perform other duties as assigned

2）UX/UI Design (Digital Banking Department)

Job Duties:

•  Focus on User-Centered Design thinking process and provide good experience for digital banking service;
•  Apply user experience design process including persona, storyboard, competitor analysis, user journey map, design ideation, rapid prototype and mock-up;
• Participate in user research to identify customers’ desire, need and pain points;
•  Assist design team to enhance cooperate style guide;
• Turn business requirements into low/high fidelity design and prototypes;
• Communicate with the team and provide rapid prototyping based on brainstorming;
•  Perform other duties as assigned

3) Digital Marketing - Securities (Digital Banking Department)

Job Duties:

•  Acquire insight marketing trends on securities products and keep strategies up-to-date;
• Provide creative ideas and propose marketing and promotion campaign, especially in mobile channel, and ensure compliance with regulatory requirement;
• Perform data sourcing and analysis for marketing and promotion campaigns;
• Perform statistical analysis for management reports generation;
• Perform other duties as assigned

4）Digital Marketing (Digital Banking Department)

Job Duties:

• Provide creative ideas and copywriting for content marketing for e website, App, WeChat, etc;
• Propose and implement digital marketing campaign with innovative technology, especially in mobile channel;
•  Liaise with external parties to launch online media advertising on various online and social media platform;
• Manage end-to-end project cycle and in compliance with regulatory requirement;
• Acquire insight online marketing trends and keep strategic up-to-date;
• Communicate with relevant internal department(s) to collect specific business requirement;
• Perform other daily operation and duties as assigned

5）Data Analysis (Digital Banking Department)

Job Duties:

• Be responsible for various statistical analysis needs of the business, and provide data support;
• Complete irregular thematic analysis reports, and guide business decisions;
• Assist in sorting out business data labels/indicators, and promote systematic construction;
• Assist in promoting data product construction and operation promotion, including visual analysis platform, marketing operation platform, etc;
• Perform other duties as assigned

6）Digital Account Management (Digital Banking Department)

Job Duties:

• Assist to identify high-net worth customer needs and offer products services to meet those needs in support of sales targets;
• Assist to offer our Bank’s securities trading services to high-net-worth / major customers;
• Communicate with inter-department(s) to grasp business requirement;
• Propose professional services on e-channel and maintain cooperation strategies;
• Seize the opportunity to expand the client portfolio and solicit them to drive digital financial products;
• Perform other duties as assigned

7）Management Information System (Retail Finance & Credit Card Department)

Job Duties:

• Provide system support for system enhancement/projects and maintain system parameters;;
• Discuss with users and translate Business requirements into functional and technical requirements;
• Assist in UAT and implementation support;
• Provide MIS reports to support marketing or management decision;
• Support marketing campaigns by data extraction from MIS for various marketing rewards to customers;
• Perform other duties as assigned

8）FinTech Office 

Job Duties:

• Provide support for annual IT project management process;
• Assist with statistical analysis and draft Fintech related report;
• Assist RPA (Robotic Process Automation) related development & testing;
• Assist with internal office automation process design and implementation;
• Perform other duties as assigned

9）Product Development/ Project Managementment  (Transaction Banking Department)

Job Duties:

• Conduct market research on transaction banking products based on market public information, feedback from customers and relationship managers, etc., and generate research reports for product development reference;
• Assist in writing product/project development requirements proposal and submit IT development
• Follow up project approval, budget application, development progress management, UAT, customer service after launch, etc.;
• Provide reference for product and customer business strategies based on the original data of product operation, data collation, comparison and analysis;
• Perform other duties as assigned

Requirement:

• Postgraduate or undergraduate student;
• Good command of both spoken and written English and Chinese; fluency in Putonghua is preferred;
• Strong passion to develop career in FinTech and banking profession

For candidates who are interested in the programme, please send us an application letter with detailed resume by email trainee@cmbwinglungbank.com

Data collected will be used for recruitment purposes only.

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