NET Credit Card

1.
What is CMB Wing Lung "NET Credit Card Service"?

It is an online credit card service newly launched by CMB Wing Lung Bank through the Internet. With this service, you can:

  1. Access credit card statement and transaction details of the latest month;
  2. Settle bills from over 100 merchants in town including Public Utilities, Government or Tax;
  3. Enquire the application status of credit card;
  4. Activate your credit card;
  5. Obtain the latest information on the banking products and services offered by the Bank;
  6. Apply for various banking products, e.g. loan, insurance etc.


More sophisticated online credit card services will be introduced in the up-coming phase.

2.
Is it necessary for "NET Banking" customers to register "NET Credit Card Service"?

"NET Banking" customers can enjoy all the "NET Credit Card services" by logging on to "NET Banking". So, you are not necessary to register this services if you already had "NET Banking".

3.
Who are eligible to register "NET Credit Card Service"?

As long as you are a CMB Wing Lung Credit Card cardholder, you can immediately register this service through the Internet.

4.
Why should I apply?

For the security and convenience reasons, all customers must be registered to enjoy our "NET Credit Card Service".

5.
I used to use my credit card account to logon to "NET Credit Card Service". Do I need to re-register?

Yes! In order to safeguard online credit card transactions, previous logon methods will no longer valid.

6.
How do I register "NET Credit Card Service"?

If you want to enjoy "NET Credit Card Service", you are required to complete the registration online.

After connecting to "NET Credit Card Service", click on the link "Register Now" and follow the onscreen instructions given to complete the registration process.

Having completed the registration successfully, you will be able to use our services immediately.

7.
Can I logon to "NET Credit Card Service" immediately after I have completed the registration process?

Yes, you can enjoy the services immediately after the registration process is completed successfully.

8.
Can I register for more than one "NET Credit Card Service" user account?

Each customer can only register one "NET Credit Card Service" user account. After registration, all CMB Wing Lung credit cards under your name will be included in the user account that you have created. It is not necessary for you to register for multiple times.

9.
Can I have an option for temporarily suspending my "NET Credit Card Service" user account, and resuming at a later time?

Yes, you can terminate "NET Credit Card Service" if necessary. If you wish to resume the service, all you need is to re-register by performing the registration procedure again. However, please aware that the same User ID will not be available.

10.
What should I do if I forget my User ID?

If you forget your User ID, please contact our Customer Service staff at (852) 230 95555 to terminate your account first. You can then re-register a new "NET Credit Card Service" user account.

11.
What should I do if I forget my password?

If you forget your password, please re-register "NET Credit Card Service" again and you can immediately enjoy our services.

12.
Why should I choose to use "NET Credit Card Service"?

It is because "NET Credit Card Service" have the following advantages:

  • Safe
  • Ease of use
  • Fast and Convenient
  • 24-hour service
  • Worldwide access
  • No special software is needed
  • Enable you to manage all of your credit card accounts
  • Allow you to enjoy benefits during our promotional periods

13.
Are the registration services 24-hour available?

Yes, the registration services are available 24 hours a day, 7 days a week from just about anywhere with an internet connection.

14.
Do I need to open an additional account for CMB Wing Lung "NET Credit Card Service"?

It is not necessary to open an additional account. Upon completion of the registration, every CMB Wing Lung Credit Card holder can (except Corporate Card cardholder) enjoy NET Credit Card Service for free.

15.
Can I access "NET Credit Card Service" from overseas?

Yes. Provided that you can access the Internet with the recommended browser, you will be able to access our services anywhere.

16.
How much does it cost to use "NET Credit Card Service"?

The mission of CMB Wing Lung Bank is to provide better, value-added and personalized services to you. We are proudly to present this service free of charge.

17.
Can corporate cardholder use "NET Credit Card Service"?

We are sorry that this service is not available for corporate cardholder at this moment.

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