WeChat Pay Services

1.
What is WeChat Pay?

WeChat Pay is a payment service provided by WeChat. Customers of CMB Wing Lung Bank can perform a variety of transactions like fund transfer , sending red packet and making payment for purchase after binding their HKD Deposit Account of CMB Wing Lung Bank with WeChat Pay.

2.
How to bind with WeChat Pay?

  1. Open WeChat mobile app and click “Me” at the bottom right hand corner, then click “Wallet”
  2. Select “Bank Cards”, then click “Add Credit Card or Bank Account”
  3. Click “Add bank account” then select “CMB Wing Lung Bank”.
  4. If you have already set a WeChat Pay Payment Password, you need to enter it first.
  5. After entering the process of binding HKD Deposit Account of CMB Wing Lung Bank, please enter Logon ID and Password of CMB Wing Lung NET Banking Services, as well as the Verification Code as instructed. Please also read and agree to the terms and conditions before clicking “Account Binding”.
  6. Select the HKD Deposit Account of CMB Wing Lung Bank for binding, and press “Next”.
  7. Enter the One-Time Password received via SMS for Two-Factor Authentication, then click “Next”
  8. Confirm and submit the binding instruction
  9. After account binding, you will receive a SMS and an email for confirmation.

If it is your first time binding an account, you will have to set the WeChat Pay Payment Password after the binding process.

3.
What kind of account of CMB Wing Lung Bank can I use to bind WeChat Pay?

Only HKD Deposit Account of CMB Wing Lung Bank can be used to bind WeChat Pay.

4.
How many HKD Deposit Accounts of CMB Wing Lung Bank can be bound with each WeChat account?

Each WeChat Account can be bound with two same-name HKD Deposit Accounts of CMB Wing Lung Bank only (excluding CMB Wing Lung Credit Card).

5.
Can I bind my HKD Deposit Account of CMB Wing Lung Bank with different WeChat Accounts?

No, each HKD Deposit Account of CMB Wing Lung Bank can only be bound with one WeChat Account.

6.
How do I know if my account is bound with WeChat Pay successfully?

After binding, you will receive a SMS and an email from the Bank as a confirmation. Also, you can view your bound HKD Deposit Account(s) of CMB Wing Lung Bank when you re-open the WeChat mobile app by clicking “Me” at the bottom right hand corner, “Wallet” and then “Bank Cards”.

7.
What will it happen if I entered incorrect password of CMB Wing Lung Bank Net Banking Services during the WeChat Pay binding process?

CMB Wing Lung Net Banking services and CMBWLB Wintech mobile banking services will be deactivated in case of 5 consecutive incorrect password entries. Customers can visit any of our branches or contact our customer service representative at 23095555 to reactivate the related services.

8.
Why am I not able to find CMB Wing Lung Bank as an option in the binding section?

You can only bind HKD Deposit Account of CMB Wing Lung Bank in WeChat Pay. Please ensure you have switched the Wallet Region of WeChat Pay to Hong Kong.

9.
How to unlink my HKD Deposit Account of CMB Wing Lung Bank with WeChat Pay?

  1. Open WeChat mobile app then click “Me” at the bottom right hand corner and click “Wallet”.
  2. Click “Bank Cards” and selected your bound HKD Deposit Account of CMB Wing Lung Bank
  3. Click “Unlink” on the page of the account and enter the correct WeChat Pay Payment Password to unlink with WeChat Pay.

10.
Will I be charged for binding HKD Deposit Account of CMB Wing Lung Bank with WeChat Pay?

Binding HKD Deposit Account of CMB Wing Lung Bank with WeChat Pay is completely free.

11.
What kinds of transactions are supported after binding HKD Deposit Account of CMB Wing Lung Bank with WeChat Pay?

Customers can perform a variety of transactions like fund transfer, sending red packets and making payment for purchase after binding their HKD Deposit Account of CMB Wing Lung Bank with WeChat Pay.

12.
What is the transaction limit for WeChat Pay?

All transactions made via WeChat Pay are considered Small-Value Fund transfers. The daily consolidated transaction limit of Small-Value Fund Transfer is HKD 10,000. Thus, the total limit of Small-Value Fund Transfer is shared by the following services:

  • WeChat Pay Services
  • CMB Wing Lung Bank JETCO Pay
  • Fund Transfer to non-registered A/C via Mobile Banking

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